Privacy Policy pvl88

Information We Collect

pvl88 collects personal information from you through several channels during the registration process and while you use the platform. This information is needed to ensure the services we offer run smoothly, securely and in compliance with international licensing requirements.

The categories of information we collect include:

• Identity Information — full name, identity card number (MyKad), date of birth and nationality for age and identity verification purposes.
• Contact Information — email address, mobile number and residential address for communication and account verification purposes.
• Financial Information — details related to deposit and withdrawal methods such as Touch 'n Go eWallet, DuitNow, FPX, Boost and ShopeePay. We do not store your full bank account details.
• Platform Usage Data — game history, betting activity, deposit and withdrawal records, and login and logout times.
• Technical Data — IP address, browser type, device operating system, cookie data and session information for security and platform optimisation purposes.

How We Use Your Information

Every piece of information pvl88 collects is used responsibly and only for legitimate purposes. We do not process your data beyond what is necessary to deliver the services you use.

The main purposes for which we use your data are as follows:

• To verify your identity and confirm that you meet the minimum age requirement of 21 years and above to use the pvl88 platform.
• To process deposit and withdrawal transactions securely and accurately.
• To provide 24/7 customer support via Live Chat and email in Malay and English.
• To detect and prevent fraud, money laundering and security breaches.
• To comply with the legal requirements and licensing regulations applicable to pvl88's operations.
• To send account-related notifications, bonus information such as the 150% welcome bonus up to RM500, and relevant platform updates.
• To continuously improve the user experience and technical performance of the platform.

Sharing Information With Third Parties

pvl88 takes a very careful approach when it comes to sharing users' personal information. In general, we do not disclose your information to external parties except in the following circumstances:

• Payment Service Providers — payment processors such as e-wallet providers and banks involved in your financial transactions receive only the information necessary to complete those transactions.
• Game Providers — gaming companies that supply content to pvl88 may receive minimal technical data to ensure games function correctly.
• Competent Authorities — if required by law or court order, pvl88 will disclose the necessary information to the relevant authorities.
• Related Companies — within the pvl88 group of companies, data sharing may occur but is subject to equally strict internal privacy policies.

All third parties with whom we share data are bound by confidentiality agreements and are required to handle your information to a protection standard equal to or higher than our own.

Cookies and Tracking Technologies

pvl88 uses cookies and similar tracking technologies to improve the user experience on our website. Cookies are small text files stored on your device when you visit the pvl88 website.

The types of cookies we use:

• Session Cookies — deleted automatically when you close your browser. Used to keep you logged in during an active session.
• Persistent Cookies — remain on your device for a set period to help us recognise you as a returning player.
• Functional Cookies — save your preferences such as interface language and display settings so they do not need to be reconfigured each time you log in.
• Security Cookies — help detect suspicious login attempts and protect your pvl88 account from unauthorised access.

You can manage or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of some parts of the pvl88 platform.

Data Security

pvl88 implements robust technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

The protective measures we have in place include 256-bit SSL encryption for all data transfers, two-factor authentication for account logins, continuous 24/7 system monitoring, data storage on servers protected by advanced firewalls, and regular data security training for pvl88's internal team.

While we take all reasonable steps, no system can be guaranteed 100% secure. In the event of a security breach affecting your data, we will notify you within the timeframe required by our licensing obligations.

Cross-Border Data Transfers

As a platform operating under an international licence, your data may be processed or stored on servers located outside Malaysia. In all such cases, pvl88 ensures that such transfers are carried out with protections equivalent to internationally accepted standards.

We only use data centres that comply with recognised security standards, and every cross-border data transfer is conducted under contractual agreements that ensure an adequate level of protection for your personal information.

Changes to This Privacy Policy

pvl88 reserves the right to update or modify this Privacy Policy at any time. Any material changes will be communicated to you by email or in-platform notification at least 14 days before the changes take effect.

We encourage you to review this page periodically to stay informed about how we handle your personal information. The date of the current version is shown at the top of this document.

Continued use of the pvl88 platform after a policy change takes effect will be regarded as your acceptance of the updated terms.